Mr. and Mrs. Johnston in Arizona, , , , , , , , , ,
IWS Luxury Motor Coaches Title
1-800-376-7114
Mon-Fri | 8am-5pm MST
We would be glad to meet you here
on Saturday or after hours. Just call
ahead to schedule an appointment!
Mr. and Mrs. Johnston in Arizona

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January 2015

Steve and the IWS Team,

Thank you!
We are compelled to write this letter to thank you for the pleasurable experience we had purchasing our coach. We had shopped for a coach for over a year and the standard experience at RV dealerships was less than desirable. But, from the beginning dealing with you and your IWS staff was a delight. There was never a hassle; you did what you said you would do at every step…what a business concept…all of our questions were answered in a timely manner. With this being our first coach we had many. We were never made to feel we were a bother; you walked us through every scenario.

As business owners in Arizona, we pride ourselves on giving a great product and customer satisfaction. It is refreshing to work with a company that has the same operating principles. 

Your attention to detail from the appearance of our coach, the process of educating us on the function of the coach to the business transaction was all executed flawlessly.

The decision to make this type of purchase is not taken lightly. Anyone planning on this type of purchase, puts a lot of serious thought and deliberation into it. Dealing with IWS took the “irritation” factor out of the experience. In fact, purchasing from your company made it so enjoyable that we want to THANK YOU!

From your setting up our experience at the Renegade factory in Elkhart, Indiana, to the welcome basket of snacks in our coach, all met a level of excellence and personalization that did not go unnoticed. 

Again, we want to thank you for making this a most pleasurable buying experience.

Sincerely,
Mr. and Mrs. Robert Johnston

IWS_Johnstons



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